Your privacy is our priority. This document clearly explains how rm100k collects, uses, stores, and protects your personal data as a member of our platform. We are committed to keeping your information secure at all times.
Six core principles that guide how we handle your personal data every day.
Every exchange of data between your device and rm100k's servers is protected by 256-bit SSL encryption — the same level of security used by Malaysia's major banks, including Maybank and CIMB. Your login credentials, payment details, and personal data cannot be intercepted by any third party.
Rm100k has never and will never sell, rent, or trade member personal data to any third party for marketing purposes. Your data belongs to you — we use it solely to manage your account and improve your experience on the rm100k platform.
Rm100k only collects data that is genuinely necessary to deliver our services effectively and securely. We do not collect information that is irrelevant or exceeds what is needed for platform operations and legal compliance.
Only rm100k staff who require access to your personal data to carry out their responsibilities are permitted to do so. All access is logged and audited. rm100k personnel are bound by strict confidentiality agreements and undergo regular data protection training.
You have the right to know what data we hold about you, to request corrections if there are any errors, and in certain circumstances, to request that your data be deleted. rm100k will process all such requests within 14 business days.
You have full control over marketing communications from rm100k. Unsubscribe from any promotional notifications at any time via your account settings or by contacting our support team — no questions asked, no charges applied.
Welcome to the rm100k Privacy Policy page. At rm100k, we understand that sharing personal information with any online platform requires trust. We do not take that trust lightly. This Privacy Policy is written in plain, straightforward English so you can genuinely understand how your data is handled – not just a legal document packed with technical jargon.
By registering for or using the rm100k platform, you agree to the data collection and usage practices described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.
This Privacy Policy applies to all rm100k services – including the rm100k.asia website, the rm100k mobile app for Android and iOS, and all our customer support channels. Members will be notified of any changes to this policy via email or in-account notification before they take effect.
Rm100k collects various types of personal data across the following categories, depending on how you interact with our platform:
| Data Category | Example Information | How It Is Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration form & KYC |
| Contact Data | Malaysian phone number, email address | Registration & OTP Verification |
| Financial Data | Deposit/withdrawal records, payment methods (TNG, DuitNow, etc.) | Platform transactions |
| Gaming Data | Betting history, win/loss records, active session times | In-platform activity |
| Technical Data | IP address, device type, web browser, operating system | Automatic (system logs) |
| Communication Data | Support chat records, emails, feedback | Customer support interactions |
Data You Provide Voluntarily: This includes information you provide during registration, profile updates, customer support interactions, or when filling out promotional forms. rm100k will always inform you of the purpose of data collection before you submit any information.
Automatically Collected Data: When you use the rm100k platform, our system automatically records certain technical information such as your IP address, device type, and usage patterns. This data is used for security and system improvement purposes — not to identify you personally.
Identity Verification (KYC) Data: Prior to your first withdrawal, or when deemed necessary, rm100k may request a copy of your Malaysian identity card or other supporting documents. This data is stored securely and used solely for identity verification and regulatory compliance purposes.
Rm100k uses your personal data for legitimate and specific purposes only. We do not use your data for any purpose not stated here without first obtaining fresh consent from you:
Account Management: To create and manage your rm100k account, verify your identity, process deposits and withdrawals via Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, or FPX, and send important account-related notifications.
Transaction Processing: Ensuring all deposits and withdrawals are processed accurately and securely. Maintaining transaction history for your reference and for rm100k's internal audit purposes.
Customer Support: Assists our support team when you reach out to rm100k via live chat or email. Communication records are retained to ensure service continuity and for quality training purposes.
Security & Fraud Prevention: To detect and prevent fraudulent activity, money laundering, unauthorised access, and platform abuse. Technical data such as IP addresses is used to identify suspicious activity.
Platform Improvements: Analysing usage patterns in aggregate (not at an individual level) to improve interface design, reduce response times, and introduce new features relevant to Malaysian users.
Marketing Communications (With Consent): To send you information about new promotions, bonuses, and special offers from rm100k — but only if you have opted in to receive them. You can unsubscribe at any time through your account settings.
Legal Compliance: Meeting applicable legal and regulatory obligations, including anti-money laundering (AML) and know your customer (KYC) requirements.
Rm100k does not sell, rent, or disclose your personal data to third parties for marketing purposes without your explicit consent. However, there are limited circumstances where we need to share data with certain parties in order to deliver our services:
Payment Service Providers: To process deposits and withdrawals via Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, and FPX, rm100k is required to share the necessary transaction details with the respective payment service providers. All such providers are bound by strict confidentiality agreements with rm100k.
Game Providers: To provide slots, sports, e-sports, and lottery games, rm100k works with licensed game providers. Minimum data required to run the games (such as session ID and bet amount) may be shared. These providers do not receive your personally identifiable information directly.
Regulatory Authorities: rm100k may be required to disclose certain data to legitimate authorities where there is a court order, legal investigation request, or regulatory compliance obligation. rm100k will only disclose information that is legally required and will notify you if permitted to do so.
Business Transfer: In the event of a merger, acquisition, or sale of rm100k assets, user data may be transferred to the new entity. You will be notified in advance of any material changes to how your data is handled following such a transfer.
All third parties working with rm100k are subject to data processing agreements that require them to protect your data to the same or higher standard that we uphold. rm100k takes responsibility for ensuring all third parties meet these obligations.
Rm100k does not retain your personal data longer than necessary for the stated purposes or as required by applicable law:
Active Account Data: As long as your rm100k account is active, we retain all relevant data necessary to provide you with our full range of services.
Financial Records: Financial transaction records are retained for a minimum of 7 years from the transaction date, in accordance with applicable accounting and taxation legal requirements in Malaysia.
After Account Closure: When an account is closed at your request, personal data that is no longer required for legal compliance purposes will be deleted within 90 days. Records that are legally required to be retained will be kept for the period specified by the relevant regulations.
Marketing Data: If you unsubscribe from rm100k marketing communications, we will update our records within 48 hours and cease all marketing communications immediately. Please note that important notifications related to account security will continue to be sent.
Rm100k takes data security seriously. Here is an overview of the technical and organisational measures we have in place:
rm100k's security measures are reviewed quarterly by our internal security team and independent external assessors.
End-to-End Encryption: All communications between your device and the rm100k platform are encrypted using TLS 1.3 with AES-256-bit encryption. This means that even if your data is intercepted in transit, it cannot be read.
Two-Factor Authentication (2FA): rm100k encourages all members to enable two-factor authentication on their accounts. 2FA adds an extra layer of protection — even if someone else knows your password, they still cannot log in without the OTP code sent to your phone number.
24/7 Monitoring: rm100k's security system monitors all platform activity continuously. Any unusual behaviour — such as login attempts from a new location or suspicious transaction patterns — is immediately flagged for review.
Data Segregation: rm100k member personal data is stored separately from operational data. Primary servers are backed up automatically and housed in physically secured data centres.
Password Management: rm100k never stores your password in readable form. Passwords are stored as encrypted hashes using the latest algorithms — not even rm100k staff can view your password. Only you know it.
As an rm100k member, you have specific rights regarding your personal data. We respect and facilitate the exercise of these rights:
To submit any privacy rights request, contact the rm100k privacy team at support@rm100k.asia with the email subject "Data Privacy Request". Please state the type of request and your account details. We will acknowledge your request within 48 hours and resolve it within 14 business days.
Rm100k uses cookies and similar tracking technologies to enhance your experience on the platform. Below are the types of cookies we use and their purposes:
You can manage your cookie settings through your web browser at any time. Please note that blocking essential cookies may affect the functionality of the rm100k platform. For optional cookies, you can grant or withdraw consent through your rm100k account settings.
The rm100k platform is strictly for individuals aged 21 and above. rm100k does not knowingly collect, process, or store personal data from anyone under the age of 21.
If rm100k determines that personal data has been collected from a minor without proper verification, that data will be deleted immediately and the account in question will be closed.
Parents or guardians who believe their child has registered an rm100k account should contact support@rm100k.asia immediately. rm100k will take prompt action to resolve the situation.
The rm100k platform may contain links or integrations with third-party services such as game providers, payment providers (Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, FPX), and support services.
The rm100k Privacy Policy applies solely to the rm100k platform. rm100k is not responsible for the privacy practices or content of any third-party websites or services you access via links on our platform.
We encourage you to read the privacy policy of each payment service provider you use for deposits and withdrawals — each provider operates under its own privacy policy, separate from rm100k.
Rm100k reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or platform improvements.
Notice of Changes: For significant amendments, rm100k will notify members via their registered email or in-account notification at least 14 days before the changes take effect. Minor changes may take effect immediately, with the "Last Updated" date at the top of this document revised accordingly.
Continued Use: Your continued use of the rm100k platform following any amendments to this Privacy Policy constitutes your acceptance of those changes. If you do not agree with the amendments, you may close your account before they take effect.
Contact Us: For any enquiries, concerns, or requests relating to this Privacy Policy, please contact the rm100k privacy team at support@rm100k.asia. We operate 24 hours a day and will respond within 48 hours.
In today's digital world, personal data has become one of the most valuable assets an individual possesses. When you sign up for any online platform — whether for shopping, banking, or entertainment like rm100k — you are entrusting sensitive information to that company. rm100k understands the weight of that trust, and we do not take the responsibility that comes with it lightly.
One thing that sets rm100k apart from some other platforms in this industry is our approach to transparency in data handling. We do not bury our data collection practices in lengthy terms that nobody reads. This Privacy Policy is written with the genuine intention of being understood – not merely to satisfy legal requirements on paper. Every section is written in plain, clear English, and if anything is unclear, our support team is ready to help.
With regard to financial data in particular, rm100k applies additional security measures. When you make a deposit via Touch 'n Go, DuitNow, or any other Malaysian local payment method, your payment details are processed directly by the respective provider through secure channels — rm100k does not store your card information or bank account details directly in our systems. This significantly reduces the risk of your financial data being exposed.
We are also aware that the online entertainment industry is often associated with concerns about data being misused for aggressive marketing purposes. rm100k takes a clear stance: marketing communications are only sent to members who have explicitly opted in to receive them, and unsubscribing is simple and immediate. We do not sell member email lists or phone numbers to third-party advertisers, and we never will.
On the technical side, rm100k undergoes regular security audits conducted by our internal security team and independent external assessors. This ensures our security infrastructure remains up to date against the latest cyber threats. While no system can be guaranteed 100% breach-proof, rm100k continuously invests in industry-leading technology and best practices to minimise this risk. Any security incident affecting user data will be communicated to affected members within a reasonable timeframe in accordance with applicable legal requirements.
If you've ever wondered what data rm100k holds about you, you no longer have to — simply send us an email with a data access request, and we will provide a full summary within 14 business days. This is your right, and rm100k fully supports all members in exercising it. Your trust in rm100k is the foundation of everything we build, and we are committed to always being worthy of it.
For any questions, requests, or concerns regarding your data privacy, contact us at support@rm100k.asia with the subject line "Data Privacy Request". Our Malay-speaking team will respond within 48 hours. We operate 24/7, including all Malaysian public holidays.
Answers to the most frequently asked questions about data privacy at rm100k.
Understanding how rm100k protects your personal data means you can play with greater peace of mind. Register free in 2 minutes and enjoy over 2,500 games of your choice with your data security guaranteed at all times.